We have an obligation to honor your trust, beginning with protecting the confidential information you share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.
Customer Privacy Principles
At American Trust & Savings Bank, we believe the confidentiality and protection
of customer information is one of our fundamental responsibilities. While
information is critical to providing quality service, we recognize that one of our
most important assets is our customers' trust. The major banking groups to which
American Trust & Savings Bank belongs, have endorsed the Privacy Principles. We use these
Privacy Principles to guide us in dealing with customer information.
- Recognition of a Customer's Expectation of Privacy
We recognize and respect your privacy as a customer. - Use, Collection and Retention of Customer Information
We collect, retain, and use information about you only where we reasonably believe that it will help us to:- Mitigate potential risks or loss to American Trust & Savings Bank
- Protect and administer your records, accounts and funds
- Comply with certain laws and regulations
- Help us design or improve our products and services
- Understand your financial needs so that we can provide you with quality products and superior service.
- Maintenance of Accurate Information
At American Trust & Savings Bank, we work hard to ensure that your financial information is accurate, current and complete. We also pledge to respond to requests to correct inaccurate information in a timely manner. Please let us know immediately if you believe that our records contain inaccurate or incomplete information about you, or if anything changes, such as your name and address. - Limiting Employee Access to Information
At American Trust & Savings Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information, either to assist you in the completion of transactions or in the sale of additional financial services. Employees are educated on the importance of maintaining the confidentiality of customer information and the Privacy Principles. - Protection of Information via Established Security Procedures
At American Trust & Savings Bank, we are committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We safeguard information according to established security standards and procedures. - Restrictions on the Disclosure of Account Information
It is the bank's policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matter, unless,- The information is provided to help complete a customer initiated transaction
- The customer requests or permits it
- Requested by various federal and state regulators.
Customers who have questions about these Privacy Principles or have questions about the privacy of their customer information should call the American Trust & Savings Bank at 1-219-659-0850, or write to us at:
American Trust & Savings Bank
Attn: Compliance Officer
1321 - 119th Street
Whiting In 46394
or e-mail us at I.B.Webster@atsbnk.net. Please include your name and address.
